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Still Down

Posted: Wed Feb 06, 2008 8:59 pm
by Carl Hibbard
Has anyone managed to login to the service recently?

It's been down for 4 days now after an upgrade - well I cannot login anyway?

Anyone?

Re: Still Down

Posted: Thu Feb 07, 2008 8:58 am
by Nigel Wright
It's working fine for me, just a little slow to load is all, but maybe it's been fixed between your post and mine? :)

Re: Still Down

Posted: Thu Feb 07, 2008 6:03 pm
by Carl Hibbard
Nigel Wright wrote:It's working fine for me, just a little slow to load is all, but maybe it's been fixed between your post and mine? :)
I presume you are using some variant of Windows though?

Linux is failing again it seems - oh well just me then...

Re: Still Down

Posted: Thu Feb 07, 2008 8:45 pm
by Ben Hague
Looks like it has stopped working on Linux. I just get Error #2046 and an immobile progress bar. I haven't changed anything, so it must be their end.

Re: Still Down

Posted: Thu Feb 07, 2008 11:03 pm
by Nigel Wright
Carl Hibbard wrote:I presume you are using some variant of Windows though?
Yeah, I'm using Windows Vista

Re: Still Down

Posted: Fri Feb 08, 2008 11:06 am
by Greg Breed
Win XP and Mozilla Firefox work just dandy thanks.

Re: Still Down

Posted: Sun Feb 10, 2008 8:49 am
by Carl Hibbard
Still not working!

I posted a message into their support forum and there still isn't really a status update - the service needs a better level of support that is for sure

Re: Still Down

Posted: Tue Feb 12, 2008 4:02 pm
by andrew martin
Has it been fixed yet-will chase up with Mark Levitt if not.

Andrew

Re: Still Down

Posted: Tue Feb 12, 2008 5:29 pm
by Carl Hibbard
andrew martin wrote:Has it been fixed yet-will chase up with Mark Levitt if not.

Andrew
Thanks Andrew but it really should be classed as a "low" priority fix for those very small number of us running Linux - my disappointment is more that even though a couple of us have raised the problem on their "supposed" support forum (a couple here as well...) there is still no official acknowledgement of the fact there is even a problem yet alone a rough guess as to when it will be fixed!

That is more the sort of support I would have expected to be honest

Re: Still Down

Posted: Wed Feb 13, 2008 6:24 pm
by Carl Hibbard
It is now working again!

Re: Still Down

Posted: Tue May 13, 2008 11:40 pm
by Neill Cooper
It seems down this evening.
Working at about 5pm, but not at about 11pm.