This is more like it! There's some good targets here, and some quite absurd stuff too. For example, the general conservatism of the ambition - to do more of the same old stuff. Surely it's time to prune some of the deadwood if only to let other shoots flourish. And then there is the need to distinguish between a vacuous 'wishlist' and genuine performance measures. There's too much 'apple pie-and-motherhood' in alot of this list, and not enough realistic business planning.
But at least Martin is putting up some Performance Indicators against which he and his executive can be judged and held to account. This is the way to run a sensible organisation.
But wait! What if Martin Regan et al fail to deliver against their targets? What if their ambitions for the improvement of English chess fall short? No worries, I guess. We can always fall back on the 'golden age' of Gerry Walsh and his team
David