Ask The Director - Just a Marketing Con?

Debate directly related to English Chess Federation matters.
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Paul McKeown
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Ask The Director - Just a Marketing Con?

Post by Paul McKeown » Thu Feb 14, 2019 1:46 pm

We undertake to reply to your question within 5 working days. If it is not possible to provide a full answer within this time-frame, perhaps because the question is complex or all the required information is not readily available, you will receive a reply explaining this within the time frame which will include an indication as to when you can expect to receive a full answer.
- https://britchess.wufoo.com/forms/r40su8j17cvhqu/

My experience is no answer of any kind months later...

J T Melsom
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Re: Ask The Director - Just a Marketing Con?

Post by J T Melsom » Thu Feb 14, 2019 1:59 pm

I received a very full answer within 24 hours. Perhaps your question has fallen through the gaps as sometimes happens in professional as well as predominantly volunteer organisations?

Roger Lancaster
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Re: Ask The Director - Just a Marketing Con?

Post by Roger Lancaster » Thu Feb 14, 2019 8:44 pm

I think I can fairly say that, in my experience, the present generation of directors are usually quite prompt - some perhaps more so than others - in answering questions. As to Paul's question, I'd hesitate to comment without first knowing whether he has done the obvious thing and chased it up.

Mike Truran
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Re: Ask The Director - Just a Marketing Con?

Post by Mike Truran » Fri Feb 15, 2019 8:15 am

Same question as elsewhere - why not just follow up directly with the ECF rather than kicking off on the forum?

As a for instance, why not PM or email me? It’s not as if you don’t know where to find me (or the Office, or my colleagues).

Paul McKeown
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Re: Ask The Director - Just a Marketing Con?

Post by Paul McKeown » Fri Feb 15, 2019 12:59 pm

Suddenly, out of the blue, I have received a placeholder response in my inbox, promising a complete response within another month or so.

Thank you, Board.

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