DGT Clock fault

[Andrew Zigmond]

A DGT 2500 clock I use for the Youth Chess Club has developed a fault. On any setting, once started, it only counts down on one side and not the other.

Does anybody have any suggestions?

[Joey Stewart]

Sounds like one of the switches on the lever could be broken - switches are often the first thing to wear out in electronics

[Ian Thompson]

A DGT 2500 clock I use for the Youth Chess Club has developed a fault. On any setting, once started, it only counts down on one side and not the other.

Does anybody have any suggestions?

I think these clocks have been on sale for less than 2 years and Chess & Bridge state that they come with a 2 years warranty, so I think you could make a warranty claim.

[John Upham]

A DGT 2500 clock I use for the Youth Chess Club has developed a fault. On any setting, once started, it only counts down on one side and not the other.

Does anybody have any suggestions?

Andrew,

The reed switch has failed.

I have replaced these on other DGT models and its fairly straight forward.

Let me know if you want it fixed.

J.

[John Upham]

I have checked my DGT spares archive and I can replace the reed switch in your faulty timer.

[Andrew Zigmond]

I have checked my DGT spares archive and I can replace the reed switch in your faulty timer.

Apologies for the delay in replying due to Christmas getting in the way. Thank you for your kind offer and I would very much like to take you up on it (and happy to meet any costs involved).

[John Upham]

I have checked my DGT spares archive and I can replace the reed switch in your faulty timer.

Apologies for the delay in replying due to Christmas getting in the way. Thank you for your kind offer and I would very much like to take you up on it (and happy to meet any costs involved).

No worries. Please email me at [email protected]

Out of interest, will either the retailer or DGT repair the unit under warranty? The serial number on the bottom of the case will define the date of manufacture.